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Friday, February 14, 2025

Thousands of Healthcare Organizations Trust UKG to Keep Operations Running Smoothly

UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced that it was ranked number one in Time & Attendance in the 2025 Best in KLAS Awards – Software and Services Report. UKG, already utilized for workforce management by 70% of Fortune 1000 healthcare organizations and the global leader in workforce management market share as ranked by NelsonHall, continues to expand its healthcare customer base, including growing more than 50% in the past two years. Attendees at ViVE 2025, taking place February 16-19 in Nashville, Tennessee and HIMSS, taking place March 3-6 in Las Vegas, Nevada, can see these solutions in action. 

“UKG technology allows us to take better care of our people and our patients,” said Jon Stabbe, director of workforce management at Community Health System, a hospital system with 11,000 employees located in central California. “Our staff can see their schedules in UKG and pick up shifts at their home unit or nearby facilities, which gives them better work-life balance and has contributed to an increase in retention. At the same time, we’re able to look at patient ratios to make sure we always have the right staff in place to care for those patients. The changes we’ve put in place as a result of implementing UKG technology has helped us save $2.8 million.”

 

The AI-powered UKG Pro® HCM suite is built for driving operational efficiency, fostering a strong culture, and streamlining complex tasks, like time & attendance and scheduling, all while putting people at the center of strategies that improve business outcomes. 

 

As the market leader in Time & Attendance in the 2025 Best in KLAS Awards – Software and Services report, UKG was recognized for its accurate labor cost tracking, payroll integration, productivity, employee self-service, compliance & reporting, and integration with other key functions such as scheduling, absence, and leave. The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care, and all rankings are a direct result of providers’ feedback.

 

“UKG has given us the opportunity to...change the way we do business, as well as transform the employee and patient experience,” said Michael Kimball, senior director of management engineering at St. Luke’s University Health Network, a nationally recognized non-profit network employing 20,000 employees across 15 campuses and over 350 outpatient sites. “With UKG, our pay codes have dropped by more than 50%, and our work rules similarly declined by an astronomical amount. We’ve also given power to our people by letting them pick up open shifts across our locations through the UKG Pro mobile app.”

UKG research shows 59% of frontline healthcare professionals view flexibility and work-life balance as an important factor when choosing an employer. Specialized healthcare solutions within the UKG HCM Pro suite help healthcare

 

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