The UKG Pro suite integrates HR, payroll, talent, timekeeping, scheduling, labor planning, and compliance into one powerful AI-assisted platform. With deep analytics and real-time insights, UKG Pro makes it possible for organizations to automate routine tasks like onboarding, scheduling, and compliance tracking; while also empowering employees to manage their schedule, explore career paths, set goals, and receive coaching directly within the platform. 

“Our AI-led solutions reimagine how people are hired, paid, and engaged, while also helping leaders make better decisions and manage shifts in ways that unlock the full potential of their workforce,” said Suresh Vittal, chief product officer at UKG. “We believe being recognized for the third consecutive year by Gartner® affirms our commitment to continuous innovation that not only propels our customers’ businesses forward but also transforms the way employees work—from the front office to the front line—creating better outcomes for everyone." 

"Reporting in our UKG Pro suite is second to none, and has been a game changer for us,” said Michelle Lemahieu, director of HR strategic services at Gillette Children’s, a world leader in providing care for children with brain, bone, and movement conditions. “With real-time access to information such as retention and turnover, we’re able to make smarter decisions about our staff and staffing levels as well as our finances and payroll, and where we can deploy HR resources that will deliver the greatest returns.” 

UKG is a trusted workforce management provider across various industry sectors with a dominant position for organizations with frontline workers, which represent 80% of the global workforce, including retail, healthcare, hospitality, manufacturing, and logistics companies. UKG’s leading offering includes:  

• UKG Bryte^TM supports frontline workers by identifying hard to fill shifts and recommends appropriate incentives, using GenAI to make it easy for frontline and hourly workers to manage their schedules, shifts, and location preferences, and for managers to make data-driven decisions. UKG Bryte helps workers find the work-life balance that works for them, while giving managers time back to focus on critical tasks and people leadership.  

•  UKG Great Place To Work^® Hub transforms HR metrics into actionable opportunities for engagement and belonging to build a culture of trust that helps the business thrive. 

• UKG Wallet™ allows workers to access their pay before payday, using its earned wage access and digital banking tool.    

Michelle Lemahieu of Gillette Children’s added, “UKG is remarkably agile and makes everything easier for us, including saving us 40 hours a week in data entry alone, so we can focus on making strategic decisions in support of our people.” 

Gartner is a company that delivers actionable, objective insight to executives and their teams. This specific research helps human resources (HR) technology leaders in enterprises with more than 1,000 employees identify suitable technology vendors based on their needs.